Client Solutions Manager | April 2021 - present | Essex, United Kingdom 

Blackmore Four (www.blackmorefour.co.uk) 

Partnering with ambitious business leaders in a bid to achieve outstanding levels of performance, capitalizing on expertise around how people think, work, and learn.
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• Accountable for designing, developing, and delivering high-impact solutions, based on a thorough analysis and assessment of clients’ needs, thus improving business performance, and realizing business’s vision
• Championing the development of bespoke solutions to meet client needs
• Polished problem-solving skills and strategic capability proven through the application of robust diagnostic practices to identify the gap between desired and current state, in partnership with the client
• Exercising marketing expertise by working collaboratively with the team in developing the content marketing strategy, and contributing to various platforms
• Bolstering brand-building and business-winning efforts, securing pipeline of business
• Collaborating with clients in reviewing feedback, further developing expertise that are relevant, and supporting the client journey and sales process, generating new opportunities
• Application of psychological and behavioural insight, leveraged against a range of psychometric assessments within arsenal kit of accredited tools
• Polished interpersonal skills and EQ when having difficult conversations with business leaders, probing to get to the heart of the issue
• Demonstrating knowledge of adult learning, high impact learning transfer, performance improvement and organisational development 

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Average leaders raise the bar on themselves; good leaders raise the bar for others; great leaders inspire others to raise their own bar.
​- Orrin Woodward

Non-Executive Director | January 2021 - present | London, United Kingdom 

​Senior Assessment Consultant & Coach | January 2015 – December 2020 | Johannesburg, South Africa 

Holistan (www.holistan.com)

Founder of Holistan, a consultancy focusing on the integrative, fair, scientific manner of assessing individuals for the purpose of selection and development. Holistan utilises the science of psychology in various domains, with a focus on B2B and B2C solutions. Responsible for Marketing of the Holistan brand, PR, Business Development as well as operational responsibilities. ​

• Grew business footprint across the country, creating a solid brand, capitalizing on various technologies and channels.
• Wrote captivating content for various platforms such as blogs, media, and monthly newsletter, including some 3000 subscribers.
• Championed PR and Marketing strategies through media engagement and content development.

• ​Generated consistent organic growth of brand through social media marketing for Facebook, Twitter, Instagram, LinkedIn & YouTube.
• Created personal branding solutions for individuals, with 100% client satisfaction.

• Track-record of superior performance in business development, negotiating and influencing decision makers, resulting in a portfolio of clients including: Discovery, Clockwork Media, Rustenburg Municipality, Ricoh South Africa, Demographica, Hospitality Property Fund, BARSA (Board of Airline Representatives in South Africa), FastJet, CTC (Colliery Training College), Dipula, Grant Thornton, Houghton Muslim Academy, Ontarget Interiors, Barloworld, and South African Tourism etc.
• Excellent leadership track-record demonstrated by managing associates across South Africa.
• Championed all immersions/simulations for assessment leader, Omnicor, for their clients across Africa.
  • Impressive portfolio having assessed some 3500 candidates to date, contributing significantly to the business’s revenue.
  • Valued associate relied upon for report writing and 360s, as well as training Consultants and Psychologists.
• Backing Zunshine PTY Ltd with assessment needs, particularly their client, Murray and Roberts across Africa and Australia.

• Conceptualised, created and implemented new assessments, techniques, products, and workshop material.
• Facilitated the candidate experience, analysing talent, scoring data, writing psychological reports, and presenting findings.
• Executed large scale projects, including simulations and 360s nationally and internationally.
• Guided school leavers with career assessments and feedback.
• Consistently booked for executive coaching for professionals across industries (finance, automotive, construction, IT, Marketing, Aviation, Hospitality, etc.).
• Influenced, mentored, and coached Psychology professionals, and facilitated workshops around the country (and in 2020, via online forums).

• Improved client’s achievement of strategic goals in selecting talent by developing unique solutions to problems, increasing average Return on Employment by 34,4 to 5,2 months.

Imagination is more important than knowledge.  Knowledge is limited. Imagination encircles the world.
- Albert Einstein

Assessment Manager, Registered Psychometrist & Consultant | August - December 2014 | Johannesburg, South Africa

PsychMatters (www.psychmatters.co.za)

At the start of venturing into private practice, created and managed the assessment department at PsychMatters Family Therapy Centre. Provided psychometric assessment solutions for both the private and corporate clients.

​As a Play Attention practitioner, assisted children and adults to learn to master the cognitive and behavioural skills required for focus, concentration and being attentive to the task at hand.

• Managed a team of qualified psychology professionals on a national scale.
• Provided timely, courteous, and knowledgeable responses to enquiries that come through the front desk.
• Earned excellent reviews and references on projects worked on.

If you want to be creative, stay in part a child, with the creativity and invention that characterizes children before they are deformed by adult society.
- ​Jean Piaget

Radio Station & Brand Manager | May 2011 - July 2014 | Johannesburg, South Africa

Adsat Pty Ltd (www.adsat.co.za)

Management of a national radio station for Pick n Pay (JSE Listed) including 200+ stores. Expanded radio feed into Zambia. Portfolio included overseeing 2 direct reports, Marketing/ PR, Sales, Business development, Stakeholder management, and general operations.

• Managed the radio station for Pick n Pay South Africa and later on, Pick n Pay Zambia. 
• Managed responsibilities for General Manager when she was on maternity leave.
  
• Ensured the successful management of the national radio stations for Dischem and Builders Warehouse (South Africa & Bostwana).
• Compiled advertising logs for Pick n Pay's radio stations.
• Managed the relationship with ad agencies and executed all advertising requests.
• Scheduled and managed voice artists, and booked studio time accordingly. 
• Monitored and maintained all studio equipment.
• Co-ordinated production requests.
• Managed team of staff show presenter and production engineer. 
• Produced the Morning Show.
• Developed and maintained a positive relationship with the client, Pick n Pay.
• Television presenter for internal TV show Fresh Connextion from 2012 - 2013.
• Immersed in the client's corporate and social functions, to build key relationships, and understand the corporate culture better.
• Processed complaints and queries.
• Liaised with stores.
• Offered technical troubleshooting assistance for stores.
• Resolved customer complaints pertaining to the radio station. 

The power of radio is not that it speaks to millions, but that it speaks intimately and privately to each one of those millions.
- Hallie Hanagan

Assessment Consultant | Registered Psychometrist (Independent Practice) | Johannesburg, South Africa 

May 2011 - July 2014

Completed internship, including evaluating 5-10 candidates daily, writing reports, and advising clients. Marketed the business, trained 4 members of staff, engaged in research, and conducted basic IT support. In 2011, promoted to running assessment department for Gauteng and Cape Town offices.

• Assessed candidates, integrating results from assessments into comprehensive psychological reports for the purpose of selection and development.
• Briefed candidates and provided feedback of results to clients.
• Updated manuals for tools marketed by the business.
• Supported research activities.
• Marketed the business’s offering, preparing proposals and quotations, and presented such.
• Supported clients with technical support.
• Developed tools.

Life doesn’t make any sense without interdependence. We need each other, and the sooner we learn that, the better for us all.
- Erik Erikson 

Radio Presenter | June 2007 - March 2009 | Johannesburg, South Africa 

Adsat (www.adsat.co.za)

• Operated studio equipment and software (Genesys).
• Introduced programs and music, and made general announcements, read live reads, promoted competitions, conducted telephone interviews, etc. 
• Recorded radio ads for various clients.
• Read, wrote and reported on news and sports bulletins, as well as traffic incidents for Shell FM. 

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The subliminal depths of radio are charged with the resonating echoes of tribal horns and antique drums. This is inherent in the very nature of this medium, with its power to turn the psyche and society into a single echo chamber.
- Marshall McLuhan 

Bar Tender & Server | 2004 | Essex & London, United Kingdom 

Gap year 

Worked in hospitality as a waitress in a theatre bar in Essex, thereafter, in Hampstead Heath, London, at a traditional English pub.

We make a living by what we get, but we make a life by what we give.- Winston Churchill